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Butler

Worldwide

Full job details

Recruiter
Royal Caribbean Cruises Ltd
Posted
03/01/2017
Ref
Location
Worldwide
Job Type
Food & Beverage, Butler
Sector
Cruise Ships
Job Level
Non-Management
 

Job Description

 

Butlers take ownership of guest concerns and needs, providing personalized assistance, information, and service to suite guests, including: preparing assigned suites before the voyage; replenishing items in the suite as needed; providing food and beverage services to guests according to established service and style standards; making arrangements for special needs; and responding to guest complaints in a considerate, professional, and positive manner. Two years food and beverage and or housekeeping service experience in an upscale hotel, cruise ship, or resort; and superior conflict-resolution, customer service, interpersonal, and oral communication skills are required for this role.