aloft_header

Aloha Desk Talent

Abu Dhabi

Full job details

Recruiter
aloft Abu Dhabi
Posted
03/01/2017
Ref
66928242en
Location
Abu Dhabi
Job Type
Front Office, Front Office Agent
Sector
Hotel
Job Level
Non-Management
 
Aloha Desk Talent
Company

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more Opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find you world Location.



Location

Aloft Abu Dhabi - the first hotel to open in our EAME Division (Europe, Africa and the Middle East), introduces style at a steal to a modern Middle Eastern metropolis.
Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre (ADNEC), a micro-city of restaurants, a marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic promenade.



Department

Front Office



Job Description

To welcome guests to the Hotel, answer guest questions and resolve guest problems. To perform check in, check out duties and receive payments for guests.

ESSENTIAL FUNCTIONS
• Ensure prompt, efficient and courteous reception of guests
•Record and administer arrivals and departures
•Full awareness of current daily status of Hotel
•Communication and recording of complaints
•Be aware of daily functions, events, VIP and group arrivals
•Ensure guest’s immediate requirements are catered for
•Awareness of regular guest names & requirements
•Receipt of payments
•Issue safe deposit boxes and allow guest access in accordance with procedures
•To carry out any other duties as required



Requirements

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

•Must be able to speak, read, write and understand English.
•Preferable to speak, read, write and understand Arabic language.
•Requires good communication skills, both verbal and written.
•Computer skills would be advantageous.
•Working knowledge of occupational safety and health.

QUALIFICATION STANDARDS

Education:
High School Diploma required. Diploma in Hospitality preferred.

Experience:
1-2 years of experience in hotel environment preferred.

Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.






 

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