Security Systems - CCTV Operator

Dubai, UAE

Full job details

IFA Properties and Residential Services
Dubai, UAE
Job Type
Security, Security Officer
Job Level

A successful CCTV Operator should have:

  • Valid Security Systems Operator Certificate from Dubai Police Academy.
  • High School diploma.
  • At least 1 - 2 years of experience in Security field in UAE Good knowledge of safety and security principles and practices in UAE.
  • Knowledge of CCTV systems.
  • Good oral and written English communication.
  • Additional languages are an asset.
  • Due to the immediate need to hire for this position, candidates are expected to be on Visit/Tourist Visa or Visa Cancellation and not expected to serve one month notice in current company.

Main Duties / Responsibilities of a CCTV Operator include but not limited to:

  • Day to Day operation of the monitoring center.
  • Monitor activities of all premises and procedures activities via the monitoring center CCTV System.
  • Attend to complaints of theft, pilferage or reported losses and conduct preliminary investigations on an ad-hoc basis as and when required.
  • Gather and compile CCTV reports and evidence.
  • Monitor the camera images continuously so as to assist with the prevention and detection of crime regularities. Monitor the movements of vehicles, maintenance personnel, sub staff and visitors.
  • Report any suspicious movements to the Team Leader.
  • Do not allow access to unauthorized personnel in the CCTV room.
  • Do not allow unauthorized personnel to review the cameras. Perform monitoring tasks in line with standard operating procedures.
  • Operate a multi-camera reporting system, ensuring criminal incidents and any visitor handling irregularities are recorded.
  • Control the operation of all cameras in order to carry out necessary camera patrols.
  • Arrange the use of automatic camera and screen sequencing to increase the likelihood of detecting incidents.
  • Operate the equipment according to the manufacturer’s instructions.
  • Operate all other equipment in the monitoring room in a correct and efficient way. (I.e. Access control/Intercom Functionality/BMS system etc.).
  • Ensure that the standard of security services provided by the contracted security staff at various EY Facilities complies with the prescribed standards and the applicable job descriptions/site instructions.
  • Check equipment for operational readiness and conduct first line maintenance.
  • Inspect equipment for failures and faults. Notify Team Leader about failures in order to minimize downtown.
  • Record equipment failures and faults in applicable books and register.
  • Maintain the control room as a tidy working environment.
  • Regularly clean the CCTV equipment.
  • Maintain an effective video and tape management system in line with standard operating procedures (SOP).
  • Store video evidence securely under appropriate conditions.
  • Do not disclose information to non-authorized persons.
  • Produce formatted statements of evidence to corroborate real-time recordings.
  • Inform supervisor of changes in manning duties.
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