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Bar Tender - Executive Lounge - Jumeirah Zabeel Saray

UAE - Dubai, United Arab Emirates
Competitive

Full job details

Recruiter
Jumeirah Zabeel Saray.
Posted
29/12/2016
Ref
JG15643
Location
UAE - Dubai, United Arab Emirates
Job Type
Food & Beverage, Bartender
Sector
Hotel
Job Level
Non-Management
 
About Jumeirah Group and Jumeirah Zabeel Saray

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.

Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals that conjure up images of the Golden Age of the Ottoman Empire. The resort boasts 405 rooms and suites, 38 Royal Residences, Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East and a collection of six diverse restaurants which offer a vibrant selection of culinary experiences.

About the Role

A great opportunity of a Bar Tender in the Executive Lounge, has arisen at the Jumeirah Zabeel Saray .  The Main duties of this role is to serve food and beverage to guests in the Executive Club according to the established performance standards. To be responsible for the bar operation and provide friendly, professional and efficient bar service ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Other duties of this role are as listed below:

Operational:

  • Take orders from customers and Waiter/Waitress in a timely, professional and friendly manner.

  • Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to Beverage Recipes.

  • Serve alcoholic & non-alcoholic beverages according to defined standards.

  • Collect money for drinks served and process financial transactions according to JI cashiering procedures.

  • Order or requisitions liquors and supplies utilizing the FBM/Marketboomer system.

  • Arrange bottles and glasses to make attractive display.

  • Slice and pit fruit for garnishing drinks.

  • Replenish bar snacks such as chips, pretzels, and nuts.

  • Ensure that all stock is established as per par levels and stored according to JI Food Hygiene Standards.

  • Ensure that the mis-en-place of the bar i.e., condiments, tray cloths, cocktail napkins etc. are ready for service as per the requirements of the individual outlet and expected business level requirements prior to opening.

  • Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.

  • Maintain a complete knowledge of cocktails, beverages and wines to advise the guests and colleagues when necessary.

  • Undertake opening, closing & cleaning tasks as detailed on checklists.

  • Inform Manager/ Assistant Manager of any stock losses, problems or unavailable items.

  • Assist in the stocktaking of beverages and operating equipment.

  • Coordinate with Stewarding to ensure equipment and bar area is kept hygienically clean and tidy at all times and sufficient glassware is available for the levels of business.

  • Control and rotate stock.

  • Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.

  • Display a responsible attitude towards the service of alcohol to ensure minors are not served and intoxicated guest are politely refused service.

  • Demonstrate some ability & independence in problem solving.

  • Communicate details of complaints or issues that could result in complaints, loss of business, productivity or profit to the Manager.

  • Assist Lounge colleagues when operation requires.

 

Administrational

  • Maintain accurate and up-to-date temperature records for all fridge units within the bar whilst on duty.

  • Complete all cashiering paperwork according to Jumeirah International cashiering procedures.

  • Attend briefing, review the notice board and briefing sheets on a daily basis to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job.

  • Complete cleaning, opening & closing tasks as detailed on checklists and as instructed by senior colleagues.

  • Assist in recording inventories/ stock-takes as required.

 

Financial

  • Maximize sales and profit by providing excellent value and service and utilizing suggestive and up-selling techniques.

  • Ensure that care is taken in the handling of all operating equipment so as to minimize breakage/damage. 

  • Ensure all bills are checked for accuracy prior to presentation.

  • Adhere to all JI cashiering and cash handling procedures at all times.

  • Demonstrate knowledge of individual contribution to department objectives.

  • Suggest to manager or departmental trainer any training needed to enhance performance.

     

    Other:

  • Performs side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service area, using cleaning compounds, and other duties as required.

About You

Qualification

  • Tertiary Education or Equivalent

Experience

  • Previous experience as a Bar Tender  .
  • Should be able to work under pressure in a customer service environment
  • 2 year minimum experience working in a multi cultural / 5 star hotel environment.
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