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Learning & Development Manager

United Arab Emirates-Abu Dhabi-Fairmont Bab Al Bahr
Competitive

Full job details

Recruiter
Fairmont Bab Al Bahr.
Posted
28/12/2016
Ref
ADC01283
Location
United Arab Emirates-Abu Dhabi-Fairmont Bab Al Bahr
Job Type
Human Resources, HR Manager
Sector
Hotel
Job Level
Management
 

Job Description

 

Learning & Development Manager
Fairmont Hotels & Resorts is committed to providing our Colleagues and Leaders with the tools they need to thrive in their chosen career with us. Showcase your passion for our service culture as Learning and Development Manager, where your knowledge and team leadership will support continued learning, guest satisfaction and Colleague engagement throughout your hotel.

Hotel Overview: Fairmont Bab Al Bahr, "gateway to the sea" boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly contemporary architecture, this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites, including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.

Summary of Responsibilities:
Reporting to the Director of Human Resources , responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Facilitate all Company training programs and ensure standards are followed
  • Provide on-going coaching and guidance for departmental Trainers or department Leaders to ensure consistency of quality training
  • Ensure all training material is up to date
  • Coordinate all training seminars
  • Act as an internal performance consultant, involved in facilitating departmental meetings, focus groups and team-building activities as required
  • Partner with external organizations who provide support for the hotel's learning strategy
  • Ensure all team member training, documentation and testing is completed in the required time frame
  • Create and develop training materials and programs to meet the needs of the hotel
  • Follow outlet policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
Qualifications:
  • Previous leadership experience in a related field required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Previous Hotel experience preferred
  • Excellent interpersonal, communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous leadership experience in a related field required
Visa Requirements: Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin.

Living and working in Abu Dhabi: Abu Dhabi, the capital, is the largest of the 7 Emirates which make up the United Arab Emirates, one of the world fastest growing tourist destinations. When you choose to live and work in Abu Dhabi, you will find that we offer competitive salaries, service charge, quality medical benefits, meals and furnished accommodation. There are currently no income taxes in the United Arab Emirates. Abu Dhabi's heritage is rooted in Islamic traditions and living here will prove to be a unique life experience. For more information about living in Abu Dhabi, we suggest you visit the following websites:

www.visitabudhabi.ae

www.abudhabi.com

www.ask-ali.com

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!