Accounts Receivable Supervisor

Doha (QA)
26 Dec 2016
23 Jan 2017
Job Type
Job Level

Responsibilities and Obligations:

  • To Monitor the Guest ledger transfers after completion of night audits
  • To Monitor the City ledger transfers after completion of night audits and handover to Credit Manager
  • To prepare a daily business summary and circulate to concern heads
  • To Monitor the Credit card transfers from revenues
  • To Check the allowance vouchers are approved by authorised personnel as per company policy
  • To Check the telephone revenue summary daily & identify any unreasonable issues
  • To Co ordinate with General cashier on all cash revenues are vouched as per cash reports
  • To keep your administrative area clean and tidy
  • To check the complimentary rooms which are properly authenticated; Any unauthorized complimentary stay is to be investigated and brought to the attention of the management.
  • To Control and monitor serial numbers of all income related print items.
  • To Ensure all price changes are incorporated in Protel and Infrasys
  • To have Control and monitor special events accounts (advance payments) ticket sales, govt. permissions, taxes, serial control of tickets etc.
  • To check and tally room revenue with housekeeping report.
  • To have control and monitor all telephone and fax calls of management and ensure all faxes are lodged and long distance call requests are approved by General Manager.
  • To check advance payments, billing instructions, proper billing of Seminars and conferences and other arrangements.
  • To ensure all functions are properly billed and function serial is controlled.
  • To check all daily use folios, late checkouts and house-use rooms.
  • To assist the Front office in case of Group check outs
  • To make spot checks on cash floats in co ordination with General Cashier
  • To help and solve any problem faced by the night auditor at the night time during implementation of software
  • To promote efficiency, confidence, and courtesy towards colleagues.
  • To have control and monitor privilege card sales.
  • To control and monitor coupon sales during cash agreements by Sales team
  • To generally promote and ensure good relations with Operational and department colleagues.
  • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To adhere to Company and Hotel rules and regulations at all times.
  • To report any equipment failures/problems to the Maintenance Department.
  • To pass any maintenance requests to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • To comply with any reasonable request made by Department Head to the best of your ability.
  • To make a timely suggestion to Controller simplifying documents and providing lead to avoid duplication issues.
  • To ensure that the standards required by UAE Law and by Department are maintained at all times in the areas specified above.

Security, Safety and Health

  • Maintains high confidentiality in regards to guest privacy.
  • Reports any suspicious behaviour of guests and staff to the General Manager and Security.
  • Notifies housekeeper regarding lost and found objects.
  • Ensures that all potential and real hazards are reported appropriately immediately.
  • Fully understands the hotel’s fire, emergency, and bomb procedures.
  • Follows emergency procedures to provide for the security and safety of guests and employees.
  • Works in a safe manner that does not harm or injure self or others.
  • Anticipates possible and probable hazards and conditions and notifies the Manager.
  • Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.


  • MS office,  Fidelio, Protel, and ability to perform manual documentations when necessary