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Laundry Attendant

United Arab Emirates - Abu Dhabi

Full job details

Rosewood Abu Dhabi
United Arab Emirates - Abu Dhabi
Job Type
Housekeeping, Housekeeping Attendant
Job Level

Job Description




Process all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards.  Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.






·          Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.



·          Ensure that standards are maintained at a superior level on a daily basis.



·            Operate the ironing and folder machines according to specifications.  While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.



·          Fold cleaned articles and stack into designated amounts by type and size.  Place stacks in specified carts for distribution.



·          Replenish F&B closets with clean linens on a daily basis.



·          Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and


       designated management garments in accordance with departmental specifications.



·          Operate wet cleaning equipment and use specified chemicals according to procedures. 



·          Process and finish garments according to garment labels.



·          Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain


       continuous inventory of discard uniforms.



·          Place finished wet cleaning garments in designated areas for distribution.



·          Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.



·          Maintain accurate piece count of iron, towel, and pillows.



·          Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to





·          Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.



·          Maintain cleanliness and organization of work areas throughout shift.



·          Transport trash containers to dumpster, empty and clean according to standards.  Adhere to recycling procedures.



·       Breakdown and clean work areas/equipment according to departmental standards.



·          Use designated chemicals, supplies and equipment to clean laundry room floor.



·          Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.



·          Restock work areas for next shift as assigned.



·          Wax iron/towel folder twice daily or as needed.



·          Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.



·           All other duties as required.







·          Experience:                         Previous experience in a similar position.



·          Education:                          High school diploma.



·          General Skills:                      Must be able to perform job functions with attention to detail, speed and accuracy;


prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.



·          Technical Skills:                  Knowledge of laundry/dry cleaning equipment and chemical handling; knowledge of


                                         finishing techniques for all types of fabrics; ability to operate all machinery in


                                         laundry/wet cleaning areas; ability to follow directions; ability to remain extremely


                                         alert while operating machinery; ability to exert physical effort in the movement of


                                         bundles of soiled/cleaned bed linens, terry and food & beverage linens into/out of


                                         laundry machines; ability to endure working in areas of high temperatures with


                                         accumulations of lint.



·          Language:                           Required to speak, read and write English, with fluency in other languages preferred.



·          Physical Requirements:         Must be able to exert physical effort in transporting _____ pounds, endure various


physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.



·          Licenses & Certifications:     None required.