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Housekeeping Supervisor - Holiday Inn Abu Dhabi

Abu Dhabi

Full job details

Recruiter
Holiday Inn - Middle East & Africa
Posted
22/12/2016
Ref
ABU004016
Location
Abu Dhabi
Job Type
Housekeeping
Sector
Hotel
Job Level
Non-Management
 
 At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
 
At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
 
Holiday Inn is the first of its brand in Abu Dhabi featuring 203 modern and stylish rooms, wide variety of food & beverage outlets -  Savour traditional Lebanese cuisine at Lemon Tree or indulge in a variety of International flavors at the Silk Route Café. Our award winning weekly family friendly Friday brunch has a dedicated kid’s zone for little ones to dine, have their faces painted and play. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline or visit Hubbly Bubbly, our shisha café for a traditional Arabic experience under the stars. Grab a Starbucks coffee and pastry to go from Stay Fresh Café or enjoy it in our lobby with an outdoor and all in addition to meeting rooms and banqueting facilities.   The hotel is a kilometer away from Abu Dhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave. The hotel's fitness facilities are located at the top floor, and offer great views of the city. Besides a well equipped fitness room, there is a pool, and three massage rooms.
 
Join us as Housekeeping Supervisor and support our  dynamic Housekeeping Department at the Holiday Inn Abu Dhabi.
 
As a Housekeeping Supervisor you will support the Housekeeping Department in the managing the hotel’s daily Housekeeping and guest experience activities. Housekeeping areas include Guest Rooms and Public Areas.
 
Under the general guidance of the Executive Housekeeper and within the limits of IHG Policy and Procedure ,Is responsible for overall Housekeeping operation and   administration including the preparation or reporting and relevant record keeping. Plays the leading role in promoting the desired work culture around “Our Winning Ways”.  You'll provide support to the Executive Housekeeper and ensure consistent service delivery to enhance our guest's stay for an authentic and memorable experience.


 
Further to your role you will have overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests.  In this role you will assist with scheduling and room assignments to ensure proper coverage while you ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.  The supervisor inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair and controls expenses and minimize waste within all areas of housekeeping.  You will complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc. and may perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.  You may regularly assist with deep cleaning projects.
 
Ideally you'll have demonstrated leadership experience in a similar role or you're a strong experienced Junior Supervisor and ready to take the next step. Must have 4-5 star hotel experience in operation and  experience in leading and developing a team.  You'll have high attention to detail and be driven to achieve desired results through the key performance indicators associated with guest and colleague satisfaction.
 
Ultimately, you will be able to demonstrate excellent written and verbal communication in English.   You will be a self-starter and you will be able to demonstrate understanding of the business and link the business environment to IHG commitments; have a high level of drive for results and ability to lead and motivate team members to achieve the results; will be adaptable and flexible with the ability to build relationships in a multi-cultural environment and gain trust and support of team members and senior managers.  You will have exceptional planning, organizing and delegating skills with attention to detail.  You will have the ability to exhibit strong decision making skills to deliver brand service standards resulting in highest guest satisfaction.  You will possess a high level of integrity to lead by example and gain respect of peers and colleagues 
 
 
You need to be people oriented and highly passionate about your job with a great level of confidence. The right candidate portrays a professional image at all times and posses strong multi tasking and admin skills.
 
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
 
And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,000 hotels in over 100 countries around the world.
 
So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com
 
We are an equal opportunity employer.

 
 

 
 
 



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