Sales Coordinator MICE/Groups
Competitive Salary + Benefits
Full job details
General Tasks and Responsibilities:
To maintain an organized, systematic and updated filing system (hard copies & hard disk back up), in order to ensure easy accessibility to required data and avail loss of data from the hardware.
To prepare and types sales team’s corporate offer letters, updates Opera and ensures it is reviewed & properly checked before handing it for signature.
To compose letters, memos, faxes and other mail on behalf of the Director of Sales / (Area) Director of Sales & Marketing & other executives
To maintain a prompt and accurate follow up and trace system for the Director /s Correspondences
To handle all incoming calls & guest’s inquiries in the absence of the sales team & channel to the concerned department if the inquiry requires immediate action.
To promptly dispatch mail and facsimile documents within the sales department.
To maintain adequate stock of office supplies and initiate requisition.
To maintain and replenish Brochures, Fact Sheets, F&B Flyers
To ensure that the S&M month end report is accomplished and submitted on time.
To ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
To organize own time & set up priorities ensuring maximum use of working day.
To report to work punctually in proper and neat uniform complete with name tag at all times
To ensure full knowledge of hotel’s / area properties, facilities and services.
To make a thorough check on the premises and operating equipment to determine cleanliness and orderliness.
To communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment.
To be flexible to adapt to sudden increase in working hours if and when working demand arises.
To have comprehensive knowledge in Word, Excel, Power point & Fidelio S&C.
To schedule breaks so that the Sales Office is manned at all times
To ensure that all equipment is in proper working order and to cultivate care for all equipment used. (copier, fax, PC’s)
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
To generally promote and ensure good inter-departmental relations
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
To maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
To maintain professional business confidentiality
To adhere to Company and Hotel rules and regulations at all times