Director of People Engagement

Doha (QA)

Full job details

Shaza Hotels
Doha (QA)
Job Type
Human Resources, HR Director, HR Manager, Training Manager
Job Level

Strategic Planning

  • Participates in the development and preparation of the hotel business plan.
  • Manages the People Engagement department, recommending long-term goals and developing and implementing strategies to meet them.
  • Coordinates and assists heads of department in the preparation of the hotel’s manning guide budget and ensures that staffing levels are in line with the annual manning guide budget.


  • Along with the General Manager, develops and sets up a recruitment strategy within the hotel.


  • Develops implements and continually reviews People Engagement policies & procedures, practices and personnel administration systems, updating and / or recommending improvements as appropriate to management.
  • Ensures that clear lines of communication exist to disseminate information affecting employer-employee relations, employee activities and hotel policies and programs.
  • Develops and maintains effective administration of personnel record-keeping, personnel files, personnel reports and statistics.
  • Writes regular reports on human resources activities to the executive office and department heads.
  • Keep abreast with the labour laws and make sure they are respected and adhered to by the People Engagement processes.
  • Conducts Shaza Energizers for his/her team members.


  • Manages the recruitment function and develops and implements recruiting systems and procedures in order to attract best-qualified candidates.

Employee Relations

  • Monitors effective employee relations, health & safety practices and social programs.
  • Counsels staff at all levels as needed in area such as recruitment, training and development, career planning, employee relations, discipline, HR legal issues related.

Benefits & Compensation

  • Surveys, implements, communicate and administer the compensation and benefits in compliance with labour laws and policies in order to attract and retain employees.


  • Oversees the training and development function in the hotel in order to meet the strategic business objectives.

Talent Retention

  • Organize quarterly colleague meetings where talents are identified and kept on record.
  • Support the Shaza Engagement Survey.


  • Prepares the annual People Engagement budget and yearly manpower forecast.

Health & Safety

  • Understands and strictly adheres to the Rules & Regulations established in regards to hotel’s policy on Fire, Hygiene and Health & Safety.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Adheres to the hotel’s fire, emergency and bomb threat procedures.
  • Practices and enforces all emergency procedures to provide the security and safety of guests and employees.
  • Ensures that all employees have a complete understanding of and adhere to the Hotel’s Employee rules and regulations.


  • Work within all pre-set budgetary limits.
  • Comply with all Shaza company policies.
  • Comply with all systems and procedures as laid down by the GM and Shaza.