Hostess and Servers

Location
Doha (QA)
Salary
TBA
Posted
01 Dec 2016
Closes
29 Dec 2016
Sector
Hotel
Job Level
Non-Management

About the Company Four Seasons Hotels and Resorts is a Canadian International luxury, five-star hospitality company. Four Seasons defines luxury hospitality with extraordinary imagination, unwavering commitment to highest standards of quality and the most genuine and customized service to it's guests with a deeply instilled ethic of personal service. It was founded in 1960 and currently is operating over a hundred hotels and residences in major cities and resort destinations over 41 countries. Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveller reviews and industry awards. It has more than forty thousand employees around the world united under one brand that is singularly focused on perfecting the luxury experience for it's guests.  

About the Destination  

Qatar is a country in the Middle East on the Arabian Peninsula.  It beholds some of the most magnificent architectonics in the world, while by contrast peer into an infinite desert terrain and a thriving Middle Eastern nation. The capital of Qatar (Doha) reflects its country’s immense wealth, with shopping, entertainment and dining destinations that have turned the city into a cultural oasis. Qatar is today the place to be. It’s rare to see a great country in the making these days. When walking around old souq and new malls alike, or while watching Doha families strolling the grounds of the city’s opulent resorts, you feel a real sense of growth and prosperity, optimism and vision.  

Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveller’s haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 232 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.

Job Description - Server

The Restaurant & Bar Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

Job Requirements

We are looking for an individual who poses an affinity for guest service! This position requires an applicant with a high level of wine and food knowledge. Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. Candidates are also required to perform additional side work, greet and seat guests in the absence of the hostess, take reservations and have the ability to use the Micros Operating System. The Server position requires the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request!

Job Description - Hostess

The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/ess is the guest’s first impression of the restaurant. This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Host/ess is also familiar with frequent guests and knows their names and preferences.

Job Requirements

We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host/ess position requires continuous standing for up to 8 hours a day. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.

Our Team  

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is is built on mutual respect, collaboration, excellent service and a passion. We provide our colleagues with the same level of care that we expect to be shared with our guests. Our company has been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.  

Our Offering 

 

Opportunities to build a successful career with global potential  

Unique strong culture - diversity of 45 different nationalities 

Full board shared living accommodation in a high quality, well-resourced compound 

Complimentary nights at FS Hotels Worldwide (upon availability) 

Paid home leave tickets 

 

Complimentary meals in employee restaurants 

Free transportation to and from work 

Medical coverage 

Employee service awards 

Annual employee party/ social and sporting events 

 

Work Authorization

Hotel will process for the work authorization for the successful candidate.

Only shortlisted candidates will be contacted.

 

Learn more about employment with Four Seasons 

You could also learn more about employment with Four Seasons via the following channels: 

https://www.facebook.com/FourSeasonsJobs 

https://www.linkedin.com/company/four-seasons-hotels-and-resorts 

http://jobs.fourseasons.com 

https://twitter.com/FourSeasonsJobs