Housekeeping Coordinator

Location
Middle East, Qatar
Salary
Negotiable
Posted
01 Dec 2016
Closes
29 Dec 2016
Sector
Hotel
Job Level
Non-Management

DUTIES/ RESPONSIBILITIES

  • Prepares and files daily attendance sheet.
  • Informs Floor Supervisors of late check-outs, urgently required rooms and forwards messages to both; Floor and Public Area Supervisors.
  • Issues, receives, records and controls all Housekeeping master keys, public area and store keys.
  • Records and ensures prompt delivery of guest requests and extra items.
  • Update any room status informed by Floor Supervisor through the system.
  • Types and files correspondence, memos, reports etc. including minutes of the Housekeeping meetings.
  • Attends to guest requests and complaints and reports any occurrence to the Executive Housekeeper immediately.
  • Receives & logs Lost and found systematically.
  • Follow ups lost & found inquire and releases  lost & found when it’s due
  • Raises fruit requisition for arrival rooms and flower requisition for arrival and rooms occupied rooms.
  • Prepares fruit plate for arrival of suite rooms and deluxe rooms
  • Prepares fruit plate for arrival of suite rooms and deluxe rooms
  • Records and prepares all maintenance requests for follow up to Engineering department
  • Prepares and completes daily maintenance reports and maintenance follow up list for the next day Morning-Shift.
  • Raises weekly guest supplies & cleaning supplies requisition and ensures of all requisite items are received and correctly distributed as instructed by the Executive Housekeeper.
  • Attends to guest requests and complaints and reports any occurrence to the Executive Housekeeper immediately.
  • Prepares the following report and record for review of Executive Housekeeper.
  • Overtime sheet performed by Housekeeping staff.
  • Daily breakage and lost report
  • Monthly outstanding maintenance request
  • Keeps working area in clean condition.
  • Prepares a correct and complete handover of work for next shift
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
  • To ensure that all potential and real hazards are reported and rectified immediately.
  • To understand and strictly adhere to the Hotel’s Employee rules & regulations.
  • To report for duty punctually wearing the correct uniform and name tag at all times.
  • Performs other related tasks as assigned by management.
  • Complies with Concorde Hotel Policies and Procedures.
  • Working hours as required to do job but normally not less than 48 hours per week.