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Full job details

Marriott International - Middle East and Africa
Job Type
Housekeeping, Housekeeping Attendant
Job Level
Description   With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.  


Skills Required:


Managing Housekeeping Operations and Budgets

Ensures all employees have proper supplies, equipment and uniforms.

Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.

Assists in supervising an effective inspection program for all guestrooms and public space.

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

Supervises Housekeeping and all related areas in the absence of the Housekeeping Manager


Knowledge Base :


Handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Empowers employees to provide excellent customer service within guidelines. Attainment

Details of educational achievement and vocational training necessary to carry out the duties of the post.   Include depth, level and standard of the qualification.

Supports training initiatives for all current and new employees.

Participates as needed in the investigation of employee accidents.

Communicates performance expectations to Housekeeping employees in accordance with job descriptions for each   position and monitors progress.

Coaches, counsels and encourages employees.

Manages payroll administration.

Supervises the Housekeeping shifts including "breaking out the house."

Sets a positive example for guest relations.

Participates in the employee performance appraisal process, giving feedback as needed




Minimum 2 years’ experience in the leadership Role

Preferred to have 5* Hotel Experience




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