Housekeeping Supervisor


Full job details

Sheraton Grand Hotel, Dubai
Job Type
Job Level
Housekeeping Supervisor

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Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.



Job Description

- Daily supervision of room Attendants or public areas attendants to ensure the delivery of our standards.
- Focus on communicating to team and attending training and coaching.
- Gain perfect knowledge of the operations of the hotel. What, Where and When it is going on.
- Prepare task assignments for the morning of room Attendant and public areas. Prepare turn down reports.
- Communication skills as will need to communicate with key departments for the operation, and with guest and different members of the HSK department.
- Follow up special request from guest.
- Control and supervise every day the area allocated in witch the supervisor will have direct control.
- Ready to rotate in different areas and shifts of the housekeeping department.
- Able to work in high cleaning of the rooms and public areas.
- Conduct every day buzz meeting with HSK. staff.
- Follow up Lost Property, laundry guest, special guest request, flower orders and so one.
- Hands on person that leads by example.


• Previous experience in leading team in 4 or 5 star international chain hotel (minimum 500 rooms) in both Rooms and Public Area
• Hotel apartment experience would be an advantage
• Computer literates and familiar with Property Management System
• Good communication skills
• Good organizational skills
• Good training skills


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