Housekeeping Runner

Location
United Arab Emirates - Dubai
Posted
29 Nov 2016
Closes
27 Dec 2016
Ref
16001F2W
Sector
Hotel
Job Level
Non-Management

Description   Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.  
Qualifications

 

Description 

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

                                                                                                                                                                                                                                             

 

Candidate Profile



Skills and Knowledge

  • Communication skills
  • Ability to interact with different cultures
  • Ability to balance department guests and associates needs
  • Training skills
  • Good oral and written communication skills in English
  • Able to work under pressure at times
  • Ability to be versatile

 

Business Results

Balanced Scorecard Results:  Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, and human capital index and market share.

 

 

Job Summary

 

·          Respond promptly to requests from guests and other departments.  

·          Deliver guest requests and set up furniture items in guest rooms as requested.

·          Deliver required items to room attendant and supervisor as per request.

·          Clean, maintain, and store cleaning equipment. 

·          Identify and report preventative or other maintenance issues in public areas or guest rooms.

·          Contact other departments directly for urgent repairs such as engineering.

·          Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.

 

    

·          Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

·          Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information.

·          Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

·          Speak with others using clear and professional language.

·          Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

·          Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.