Director of Rooms- Melia Doha 5* Hotel

Location
Worldwide
Posted
29 Nov 2016
Closes
27 Dec 2016
Sector
Hotel
Job Level
Management

At Meliá Hotels International we value human and professional qualities. We work together to grow in a company that is the leader not only in our different lines of business but also in people management, one of our main foundations. For those reasons and because we know that you are talented, ambitious and are seeking to grow and improve as a professional, we are inviting you to come and achieve your dream with us.

A new journey begins…we invite you to be part of it!

Experiencing warm and engaging service in luxurious surroundings is Melia Hotels International. As Director of Rooms, you will provide  the strategic and leadership support to your teams and will ensure to keep exceptional service standards, maximized operating results and memorable guest experiences.

Summary of Responsibilities:

You will be reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:  

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day to day operations of Front Office, Guest Services and  Housekeeping ensuring all service standards are followed
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Lead and support all areas in the achievement of their financial and operational targets
  • Control all purchases for the department, consistently aware of quality and cost 
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Ensure effective and proactive yield management,  increasing revenue index within the competitive set
  • Oversee group business, reviewing and ensuring details of group resumes are met
  • Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned

Qualifications:

  • Previous experience as a Director of Rooms in GCC required
  • Ability to communicate in Arabic and English
  • Computer literate in Microsoft Windows & OPERA knowledge required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Experience in a similar role in a luxury hotel with knowledge of GCC market is required
  • Working experience in Qatar is an asset