Fairmont Gold Server (Temporary PT)

Location
Caribbean
Posted
28 Nov 2016
Closes
26 Dec 2016
Ref
SHP01430
Sector
Hotel
Job Level
Non-Management
Fairmont Gold Server (Temporary PT) Primary Location :   Bermuda-Southampton-The Fairmont Southampton Employee Status :   Regular    

 

 

Fairmont Gold Server - Temporary PT
Fairmont Gold is a special place! The personalized service provided as you greet your Guests and serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Server will create a sense of loyalty that will ensure their return.

 

Hotel Overview:  Reigning from Bermuda's highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island's premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.

 

Summary of Responsibilities:
Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
  • Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty 
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Checking guest satisfaction through service and taking the appropriate action to correct any problems
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned

 

     

Qualifications:

  • Previous experience in a high volume food & beverage environment
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following: 

  • Frequent standing and walking throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Kneeling, pushing, pulling, lifting 

 

Visa Requirements: Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident's Certificate are eligible for this position.
Resumes submitted that cannot fulfill these requirements will not be considered.


APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 

    Job Level :   Colleague Schedule :   Full-time Shift :   Rotating / Shift Work Travel :   No Closing Date :   08.Dec.2016, 3:59:00 AM Job Number:   SHP01430