Conference Services & Catering Manager
Conference Services & Catering Manager
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Services & Catering Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.
Hotel Overview: Reigning from Bermuda's highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island's premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.
Summary of Responsibilities:
Reporting to the Director of Conference Services & Catering, responsibilities and essential job functions include but are not limited to the following:
Contracting and managing destination weddings, planning corporate meetings and incentives programmes, contracting and managing socials, catering weddings and events, establishing and maintaining rapport with clients, prior to, during and post event/conference, encouraging repeat business, organizing event/conference bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual, sales Calls via phone and in person, creating floor plans for each event to ensure banquets and clients are in agreement , initiating billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame, conducting pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated, conducting and/or attending daily meeting to review event contracts and ensure changes are communicated with appropriate departments, other duties as assigned
Hospitality Management degree or diploma in a related discipline preferred, 3 to 5 years previous experience with leadership experience within a similar role required, excellent communication skills, interpersonal, team, problem solving, multi-tasking required, proven record of accountability and dependability, operational knowledge of the OPERA system, proficient with MS Office required
Visa Requirements: Non-Bermudian candidates will need to qualify for a Bermuda Department of Immigration work permit applied for by the Fairmont Southampton Hotel.
Job Level : Management / Supervisory Schedule : Full-time Shift : Day Job Travel : No Closing Date : 08.Dec.2016, 3:59:00 AM Job Number: SHP01477
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!