Hotel Nurse (Female) - Crowne Plaza Doha - The Business Park


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Human Resources
Job Level

job overview

Under the general
guidance of the Assistant Human Resources Manager or delegate, and within the
limits of established Policies, Procedures and Human Resources Manual, oversees
the administration of the Hotel Clinic and providing medical assistance to all
hotel colleagues.

At Crowne
®, we want our guests to
feel able to do their best, achieve their goals and be recognized for their
success.  To help them, we need you to
stay One Step Ahead and:

  • Create Confidence – by being an
    expert at what you do; by acting and looking the part and adapting your
    style to match your guests’ pace in all you do.
  • Encourages Success – by supporting and
    respecting your guests and their goals; by recognizing them and making
    them feel valued and important and offering thoughtful choices to help
    them feel restored and balanced.
  • Make It Happen
    by being perceptive to your guests’ needs; by taking ownership for getting
    things done and working seamlessly with others to help guests be successful.
  • Duties and Responsibilities

    1.     To attend to all colleagues medical needs.

    2.     To attend urgent hospitalization, doctor’s care etc. and accompany colleague
    where possible or appropriate.

    3.     To ensure that adequate medicine and drugs are available in the Hotel/Accommodation
    Clinic at all times.

    4.     To ensure that all Hotel/Accommodation First Aid boxes are replenished
    in a timely manner at least once a month.

    5.     To assist Human Resources by keeping colleagues medical records.

    6.     To help facilitate medical examination of new colleagues.

    7.     To visit sick female and male colleagues in their rooms if required.

    8.     To be available at all times while on duty to attend to colleagues
    medical needs.

    9.     Obtaining health cards for all colleagues.

    10.  To ensure proper maintenance of all medical equipment belonging to the
    Hotel/Accommodation Clinic.

    11.  To ensure that the Hotel Clinic neat and tidy at all times.

    12.  To participate in Hotel Health & Safety and Fire Training Program
    and respond to fire alarms real or drill.

    13.  To provide monthly and annually accident statistics for the Human Resources

    14.  Be a HACCP committee member and actively improve workplace in terms of
    Health & Safety.

    15.  Ensure First Aiders are certified and conduct spot checks on their

    16.  To coordinate Food Handlers annual food hygiene certificates.

    17.  Obtaining Insurance cards for all senior colleagues & management
    from the selected company.

    18.  Update health cards, health certificate & insurance cards on

    19.  Daily filing for colleagues medical records.

    20.  Coordinate with driver for transportation assistance.

    21.  Handling medical reimbursement for all colleagues.

    22.  Make a memo for health cards & food handlers’ fee.

    23.  Carry out Doctor’s orders.

    24.  Follow up documents in Hamad hospital and other affiliated hospitals.

    25.  To forward copy of sick leave report to concerned Heads of Department.

    26.  To liaise with government medical services in order to be informed of
    the latest medical needs and developments within the country.

    27.  Organized health check, vaccination campaigns, blood donation drive for
    all colleagues.

    28.  Arrange quotations for medical services as and when needed, or
    replacement nurse.

    29.  Any other reasonable request by a member of the management team.

    30.  Cooperate with the company to achieve compliance with FLS

    31.  Make careful use of safety equipment, such as gloves,
    goggles, aprons, overalls, shoes, and ensure they are properly stored after
    use, report any damage to the supervisor.

    32.  Not undertake any activity which compromises their personal
    FLS, or the FLS of others.

    33.  Report all accidents, dangerous occurrences, or hazards, no
    matter how minor, to the supervisor or Heads of Department.

    34.  Coordinate with Qatar Red Crescent in conducting First Aid
    Training Certified Courses to staff.


    1.     Comply with Hotel Rules and Regulations and
    provisions contained in the Employment Handbook 

    2.     Comply with Company Grooming Standards at all
    times to portray a professional image of self and the hotel.

    3.     Comply with Time and Attendance Policies set
    by the hotel.

    4.     Actively participate in training and
    development programs and maximize opportunities for self-development

    5.     Demonstrate understanding and awareness of
    all policies and procedures relating to Health, Hygiene and Fire Life Safety

    6.     Familiarize yourself with emergency and
    evacuation procedures

    7.     Ensure all security incidents, accidents and
    near misses are always logged in a timely manner and brought to the attention
    of the Line Manager

    8.     Comply with the Company’s Corporate Code of

    9.     Familiarize self with the company values
    (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to
    be Yourself) and ways of working (IHG Wheel).

    10.  Perform all tasks as directed by the Manager
    in pursuit of the achievement of business goals


    The above is designed to help you in the understanding
    of the role and is not intended to be a definite list of your duties, as
    flexibility in meeting company and guest needs is required by all employees

    ' ' ' '