CCTV Operator

Location
United Arab Emirates - Fujairah
Posted
28 Nov 2016
Closes
26 Dec 2016
Ref
FMA00148
Sector
Hotel
Job Level
Management
CCTV Operator Primary Location :   United Arab Emirates-Fujairah-Fairmont Fujairah Beach and Resort Employee Status :   Regular      

CCTV Operator

At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a CCTV Operator, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.   Hotel Overview:     Located on the east coast of the United Arab Emirates with sweeping views of the Gulf known for its natural beauty set against the backdrop of the historic Hajar Mountains.  The hotel consists of 180 rooms and residences, along with a marina and beach club   Summary of Responsibilities: Reporting to the Assistant Safety and Security Manager, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation and Fairmont Fujairah code of practice/ethics.
  • To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
  • To include all evidential records and witness statements to a standard acceptable to the rules of evidence.
  • To record all events and actions taken in a clear, legible and accurate written occurrence book supported by the dedicated Fairmont standards format.
  • To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enqires.
  • To report equipment failure to the security supervisor to maximize operation of the system.
  • To maintain a secure system for providing data in accordance with the regulations set up by PSBD (Private Security Business Department) and to ensure the security of the control room and equipment is maintained at all times.
  • To maintain the provision of information required by the Security Supervisor/Security Assistant Manager and Security Manager and to assist the monitoring of the CCTV system in accordance with PSBD regulations and the continuity and admissibility of evidential material.
  • To support security Manager and assistant security Manager by providing monitoring of the maintenance agreements to ensure full provision of the system.
  • To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.
  • To ensure that you approach your duties taking into consideration Fairmont gentle service.
  • Conduct regular checks on all “field” officers to assure they are alert and carrying out their duties efficiently and effectively
  • Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Hotel involving:
    • Criminal acts, losses or accidents caused to lives and properties
    • Staff misconduct
    • Cases affecting guests or staff that are of concern to Management
  • Surveillance of hotel staff:
    • Ensure that they abide by House Rules
    • Keep tag on movements of staff who are classified as suspects under investigations
  Qualifications:
  • Minimum 2 years’ experience in a similar capacity in a 5 star hotel
  • Knowledge of operation of the CCTV system
  • PSBD CCTV Operator License
  • Previous experience in a Security role required
  • Computer literate in Microsoft Window applications required
  • Certification in CPR First Aid required
  • University/College degree in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position(include but are not limited to):     
  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.   APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!                                                                               Job Level :   Colleague Schedule :   Full-time Shift :   Rotating / Shift Work Travel :   No Closing Date :   10.Dec.2016, 4:59:00 AM Job Number:   FMA00148