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Spa Exeperience Coordinator

United Arab Emirates - Dubai

Full job details

Recruiter
Fairmont The Palm.
Posted
28/11/2016
Ref
PMI01366
Location
United Arab Emirates - Dubai
Job Type
Leisure, Spa Therapist
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

Spa Exeperience Coordinator Primary Location :   United Arab Emirates-Dubai-Fairmont The Palm, Dubai Employee Status :   Regular    

 

 

Spa Experience Coordinator

Luxury and tranquility in an authentic setting, await our Guests at a Fairmont Spa. As a Spa Experience Coordinator our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share

 

Hotel Overview: .

  Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai.  The hotel features 381 guest rooms and suites with dedicated Fairmont Gold rooms and lounge.  A total of seven food and beverage outlets on property offer international dining options including Mediterranean cuisine and a Brazilian churrasco experience. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Juniors’ Club.


Summary of Responsibilities:  

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Assist in the operation of all spa departments and to have knowledge of all Spa treatments
  • Coordinate & schedule treatment bookings
  • Direct Members and Guests to appointments and assist them with the use of sauna, steam, whirlpool etc
  • Ensure the treatment rooms are prepared for treatments according to specified guidelines
  • Assist guests with product information and retail sales
  • Provide guest information relating to treatments, special offers and add-on treatments
  • Assist the Therapists with treatment booking and managing the calendars
  • Maintain stock levels and ensure all products are displayed as per standards
  • Follow up with guests for additional treatment bookings
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Other duties as assigned
 

Qualifications:

  • Previous Spa or Hospitality experience preferred
  • CPR and First Aid certification preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous Spa or Hospitality experience preferred

Physical Aspects of Position (includes but are not limited to): 

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Frequent bending, kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:  Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation. 

 

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

 

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

 

    Job Level :   Colleague Schedule :   Full-time Shift :   Rotating / Shift Work Closing Date :   09.Dec.2016, 4:59:00 AM Job Number:   PMI01366