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Duty Manager - Arabic Speaking

United Arab Emirates - Abu Dhabi

Full job details

Millennium & Copthorne - GRAND MILLENNIUM AL WAHDA
United Arab Emirates - Abu Dhabi
Job Type
Front Office, Front Office Manager
Job Level
Duty Manager - Arabic Speaking   -   ( 160000G9 ) Description   Welcome to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.  We have the Ambition to operate 100 preferred hotels by the year 2020.
Job Location 
Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business center. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away.
Key Job Responsibilities
Oversee accommodation and transportation of overflow guests in cases of full emergency. Inspects the lobby including the driveway, valet parking, lobby restrooms, elevators and informs department concerned of findings. Ensures that all Front Office standards are maintained by regular spot checks and observations taking corrective action and retraining. Cooperates in the performance of any reasonable task requested by the management. Escorting VIPs to their rooms when necessary.  Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them. Ensures effective communication and cohesive working relationships within the team and with other departments. Informs other operating departments, notably Housekeeping of all Front Office matters that concerns them. Establishes and maintains effective employee relations Provides input to Front Office department monthly meetings.

  • Minimum education of a bachelor’s degree in business management, administration or relevant discipline.
  • Minimum of 3-5 years in Rooms or Reception experience in a similar capacity preferably in a 5-star environment.
  • Knowledgeable in all Guest Services Division Operations
  • Have Excellent English communication skills both in written and spoken
  • Possesses professional disposition with excellent supervisory and customer service skills.
  Primary Location :   AE-AZ-Abu Dhabi Job :   Front Office Organization :   Grand Millennium Al Wahda, Abu Dhabi Schedule :   Regular Shift :   Standard Employee Status :   Manager Job Type :   Full-time Job Level :   Rotating Job Posting :   Nov 24, 2016, 1:14:43 PM
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