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Banquet and Events Manager

United Arab Emirates - Abu Dhabi

Full job details

Millennium & Copthorne - GRAND MILLENNIUM AL WAHDA
United Arab Emirates - Abu Dhabi
Job Type
Sales & Marketing, Sales Manager
Job Level
Banquet and Events Manager   -   ( 160000ET ) Description   Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.  We have an Ambition to operate 100 preferred hotels by year 2020.
Job Location

Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away.
Key Job Responsibilities:

  • Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion and guest experience
  • Contribute actively to the compilation of annual business plan and strategic sales & marketing plans
  • Conduct and/or assist the sales team with customer negotiations, Manage contract signing process 
  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue
  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines
  • Ensure the team meets with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
  • Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
  • Analyze and action against client satisfaction surveys to improve services and identify further business opportunities
  • In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity

  • Experience and knowledge of establishing and mentoring an office based sales team
  • Experience to Room Division function
  • Good communication and negotiation skills
  • Ability to take initiative, adapt to change, meet deadlines and commitments, and complete tasks and projects as required

  Primary Location :   AE-AZ-Abu Dhabi Job :   Sales & Marketing Organization :   Grand Millennium Al Wahda, Abu Dhabi Schedule :   Regular Shift :   Standard Employee Status :   Manager Job Type :   Full-time Job Level :   Day Job Job Posting :   Nov 9, 2016, 5:00:00 AM
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