Guest Services Agent
Full job details
Welcome to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel for our guests, colleagues and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by year 2020.
Copthorne Hotel Dubai is a 4-star hotel comprising 209 spaciously comfortable rooms and suites, offering spectacular views over Dubai Creek from private balconies plus a selection of dining venues and meeting facilities. Two restaurants serving international cuisine and Portuguese style of cooking complement the warm Arabian Hospitality offered by a multilingual team of well trained professionals. It is ideally located in the heart of the city's commercial district; just minutes walk from the Dubai Creek, ten minutes away from Dubai International Airport and within walking distance to the Metro Station and Deira City Center.
Key Job Responsibilities
- Check in for guest at the reception
- Gives information to the guest
- Check out for guest guest including settling the bills
- Taking care of the guest and exceeding the guest's expectation
- Promotes the desired work culture
- possess good communication skills
- have unparalleled passion to service our guests
- be able to work in a diverse environment
- be driven to achieve individual goals
- be able to work without supervision