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Living Room Ambassador

Doha

Full job details

Recruiter
W Doha Hotels & Residences
Posted
27/11/2016
Ref
66312871en
Location
Doha
Job Type
Front Office, Guest Relations Officer
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

Living Room Ambassador
Company

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.

W Doha Hotel & Residences has been awarded for the past 2 years Best Business Hotel by the Conde Nast Traveller Middle East Reader’s Choice Awards. We are setting the tone for fashion and entertainment lifestyle in Doha and in Middle-East. Working for unique and refreshing lifestyle brand such as W and joining Starwood - one of the leading names in hospitality will open doors for many future career opportunities.
For more information about us, please visit:

http://www.whoteldoha.com
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.

W Doha Hotel & Residences has been awarded for the past 2 years Best Business Hotel by the Conde Nast Traveller Middle East Reader’s Choice Awards. We are setting the tone for fashion and entertainment lifestyle in Doha and in Middle-East. Working for unique and refreshing lifestyle brand such as W and joining Starwood - one of the leading names in hospitality will open doors for many future career opportunities.
For more information about us, please visit:

http://www.whoteldoha.com



Location

Nestled in the heart of the city, right in the business district where the past meets with the future, art meets science, tradition meets haute couture and culture meets nightlife, the W Doha reveals the unexpected side of modern Doha, thrilling guests with unrivalled insider access to what is new and next in this booming desert capital. Work and play come easy at the W, with Qatar Financial Center, major oil & gas corporations and ministries just walking distance from the hotel, plus the country’s largest mall just a 3 minute drive away.



Department

You will part of our Welcome Office Team reporting to the Welcome Office Manager.



Job Description

As a living room ambassador you are part of the Insider/GPS team. You will be present in the Living Room and it is your task to greet all guests in a friendly and courteous manner, to serve welcome drinks, to assist with organizing taxis and cars, to provide directions, and to answer basic questions regarding the hotel outlets, hotel rooms and offered amenities, the hotel’s immediate surroundings and Doha. You are expected to be a team player, to be able to anticipate guest needs, to exceed their expectations, and to provide them with a fun and friendly atmosphere.



Requirements

You are the type of person that never says no, you always aim to exceed customer expectations, you are a great communicator, you demonstrate team spirit and cooperation, and act with professionalism and integrity.
You like to take ownership, you learn, develop and adapt to change and you can work independently, take initiative and pay attention to detail.
You must be fluent in the English language (both written and verbally). Proficiency in the Arabic Language is beneficial.
Previous experience of at least 1 year in a similar position preferably in the Middle East is required.