Director of B&F
Full job details
W Doha has recently won the Best Hotel & Residence in the Middle East, awarded by the World Travel Awards. Being the first W in the Middle East, we are setting the tone for fashion and entertainment lifestyle in Doha and in Middle-East. Working for unique and refreshing lifestyle brand such as W and joining Starwood - one of the leading names in hospitality will open doors for many future career opportunities.
For more information about us, please visit:
Nestled in the heart of the city, right in the business district where the past meets with the future, art meets science, tradition meets haute couture and culture meets nightlife, the W Doha reveals the unexpected side of modern Doha, thrilling guests with unrivalled insider access to what is new and next in this booming desert capital. Work and play come easy at the W, with Qatar Financial Center, major oil & gas corporations and ministries just walking distance from the hotel, plus the country’s largest mall just a 3 minute drive away.
As the Director of B&F, you will be in charge of our Beverage & Food Department and you will be reporting to the Hotel Manager.
As director of B&F ,your major task is to direct and organize the Food & Beverage function within our Nine Outlets i.e. Spice Market, Market by Jean-Georges, Thassos, IRD, Crytal,Wahm,La Spiga, Banquets and Outside Catering in order to maintain high standards of food and beverage quality, ensure excellent customer service and maximize revenue and profits.
Your Further tasks are: To maintain high visibility during service hours and occupancy in order to ensure smooth running of operations and to promote good public relations; to interview, select, train, supervise, counsel and discipline B&F talents for the efficient operation of the outlets; to organize and conduct departmental meetings and communicating pertinent information to the talents as well as conducting monthly training sessions in order to maximize talent satisfaction, productivity, guest satisfaction and consequently profitability; to support hotel activities on planning and organizing special events in the restaurants; to maintain communication with all departments in order to ensure customer service needs are met; to develop and implement cost saving and profit enhancing measures; to manage and control stock ensuring par levels are maintained; to anticipate and maintain all material and supplies ensuring their availability; to control usage of food and beverage items and appropriate usage of equipment, tools and service equipment while ensuring the equipment is used in a correct and safe manner; to forecast covers and revenues while controlling payroll and other relevant costs to minimize loss and misuse in order to achieve and exceed the outlet budgeted profitability; to evaluate cost effectiveness of all aspects of operation; to develop, implement and continually review the policies, procedures, practices and standards to ensure they are consistently applied; to ensure that the monthly forecasted food and beverage cost is achieved; to strictly adhere to the established operating expenses and ensure that all costs are controlled; to accomplish a set of administrative duties such as leading and attending meetings, writing reports, and other specific duties related to the role; to Personally demonstrate compliance & health and safety, W language & life style culture, code of conduct & insider trading.
We expect you to have around 10 years of experience in Food & Beverage operations in five star properties.
Previous Middle East Experience is preferred.
You should have at least 5 years of experience in a Management role.
A College Degree or a Diploma in Hotel Management or in a related filed are required.
We expect you to have in-depth knowledge of Microsoft Office software and Micros.
Proficiency in the English language, both written and verbal, is a must. Proficiency in the Arabic language is beneficial.
We want you to be an outstanding coach and mentor with strong leadership skills, committed to the development of your team.
We expect you to ensure that our guests feel welcome and WOW them in the W way!