Assistant Banquet Operations Manager
To be informed and aware of all relevant legislation regarding service of liquor, the sale of tobacco, permission required pertaining to band/ music related events etc To ensure that all guests are meeting age criteria for alcohol consumption and to handle underage guests professionally and tactfully. To strictly adhere to the established operating expenses and that all costs are controlled and recommend measures to control them To ensure no outside food & Beverage items are brought on to the bar premises and consumption of alcohol is only permitted inside the venue. To maximize all revenue opportunities through effective teamwork and development To strictly adhere to the established operating expenses and that all costs are controlled and recommend measures to control them To strictly adhere to the established operating expenses and that all costs are controlled and recommend measures to control them. To prepare and participate in the monthly objective review. To train associates on various sales techniques to increase the average check. To inform associates about the progress of sales figures in order to achieve the forecast. To ensure that associates rosters are posted and timesheets submitted on time. To ensure the vacation planner is adhered to and no overtime is accumulated for the employees. To conduct associates performance appraisals as required. To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. To attend training and meetings as and when required. To interview and recommend food and beverage team according to the defined budgeted head count in all areas. To deal with associates problems/disciplinary action as per correct hotel procedure when required and in close liaison with the F&B manager and human resources director. To ensure that all employees receive a job description and work in accordance to standard operating procedures. To prepare and execute the Food and beverage induction plans for the new team members. To be responsible for the on-the-job training of all associates in the department, to the agreed hotel standard for all new associates, also for part-time and temporary associates.