Housekeeping Supervisor

Middle East>United Arab Emirates
23 Nov 2016
21 Dec 2016
Job Type
Job Level

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

  • Behaves and acts in an exemplary fashion, embodying the brand mindset.
  • Helps employees improve their skills and provides support for career development.
  • Manages all floor staff and adapts management practices to suit the brand culture, operational methods, communication, recruitment.
  • He/she guarantees a high standard of service for guests in hotel rooms and common areas in line with hygiene and safety standards.
  • Monitoring Housekeeping personnel to ensure guest receive prompt and courteous service and attention.
  • Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention.
  • Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry.
  • Schedules routine inspections by Assistant Housekeeping Manager, of all housekeeping areas including occupied and non-occupied rooms.
  • Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.
  • Control and analyze department cost on an on going basis to ensure suitable performance level with respect to the budget.
  • Participate in all Housekeeping Meeting, presenting for open discussion and solution any operating problems of his Department  which may involve  or concern other operations of the hotel.
  • Basic mathematical skills to prepare moderately complex calculations for reporting.

  • Ability to read and understand memorandum and financial reports.

  • Ability to exercise judgment independently.