Full job details
Scope Of Work:
To oversee the guests and children needs during their stay and provides personal service in assisting them.
1. Provides courteous, professional, efficient and flexible service at all times.
2. Maintains complete knowledge of and complies with all departmental policies, service procedures and standards.
3. Responds to guest inquiries on activities and timing and other information regarding the facility and services of the hotel in general.
4. Monitors and maintains cleanliness, sanitation and organization of assigned work areas.
5. Anticipates guests needs, responds promptly and acknowledges all guests, however busy and whatever time of the day.
6. Maintains positive guest relations at all times.
7. Respects privacy of guest information at all times.
8. Interacts with other departments to provide additional or specialized guest services.
9. Creates new activities for children according to the time of the year (Christmas, Eid, Easter?etc)
10. Able to handle many children at the same time in a safe and encouraging learning environment.
11. Must be creative and have drawing skills.
12. Keeps up to date on the latest industry trends and technologies.
Competencies & Skills
Impact & Influence
Learning and Continuous Development
Have excellent kids approach skills
Outgoing & Friendly
Patient & Kind
Sense of Humour
Knowledge & Language
Basic Working Knowledge of Childhood Education
Intermediate Spoken and Written English