Operations Manager - Well-known Restaurant Group - Hong Kong

Hong Kong
Fully Negotiable
21 Nov 2016
19 Dec 2016
Job Level
  • Salary: Fully Negotiable
  • Rapidly expanding restaurant and retail chain company
  • Candidate MUST have strong retail food outlet and or chain restaurant experience and simultaneously managing multiple outlets
  • Strong career progression on offer with transfers to other regions
  • Strong pre-opening experience is a MUST

Our client is an international restaurants and retail food store company. They own and manage several outlets across China. Focusing on expanding, driving and maintaining high quality service standards for their restaurant business, this group is now looking for a highly energetic and motivated Operations Manager.

The individual will be responsible to take charge of the overall operations for their restaurants and provide benchmark and industry leading services.

Key Profile:

  • Minimum 10 years' experience in high-end F&B service management
  • Must be at-least F&B Director with high-profile background and able to manage 8+ high-volume outlets
  • Must have excellent presentation and grooming skills
  • Excellent knowledge of 5 star standards and services
  • Proven track record within established restaurant chains will be an advantage
  • Assist the Board of Directors in establishing a long term strategic plan for the development and expansion of the company
  • Develop and execute Annual Business Plans
  • Analyse and recommend positioning strategies
  • Establishing annual, quarterly and monthly goals and objectives
  • Deliver exceptional levels of service and exceed guest expectations
  • Set clear goals and targets for individual outlets and the key management
  • Continually monitor and assess performance
  • Monitor business performance and standards of operation on a daily basis
  • Monitor customer feedback, continually strive to improve the guest experience and maximize guest satisfaction
  • Deliver team efficiency by ensuring effective manpower planning, scheduling and training
  • Establish new processes and procedures as needed
  • Establish and maintain relations in the industry by networking Joining and attending community and industry organizations, attending key social gatherings and hosting promotional events
  • Have an eye for detail Maintain a firm control on costs and deliver budgeted returns

To apply for this opportunity, please send us your most updated resume, 2 senior references and your photograph via the link below.

For a confidential discussion, you may contact Axel Koster in our Melbourne office on careers@manhattangroup.co