Front Desk Agent - InterContinental Doha The City


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Front Office, Front Office Agent
Job Level
Do you see yourself as a Housekeeping Attendant?
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.



Within the midst of this
incredible and fast emerging destination, towering 225 metres high in the exclusive
area of West Bay stands a new dimension in luxury, InterContinental Doha The City;
an icon of modern architecture had opened the doors for the guests on 19
February 2012 and had set the standard in modern upscale accommodation for
business and leisure travellers. (176 residence, 360 rooms, 7 F&B outlets,
one Events Centre)


We are currently searching for an Front Desk Agent to join our team. This challenging position has overall responsibility for daily audit control over the revenue, accounts receivable, food and beverage accounting and general accounting functions of the hotel to ensure accuracy and adherence to all policies and regulations.

Responsibilities include handling Check In and Check Out, ensuring that all room details are recorded accurately, ensuring that billing instructions are clarified upon arrival, up-dating the guest folio and balancing all transactions at the end of every shift.  You will play a key role in delivering our unique guest experience and will support the manager in the development of the junior team member through organizing & conducting trainings, motivating the team to increase skills and productivity. You will ensure that the hotel's brand standards are followed and adhered to. 

Required is a  1 year experience in and a solid understanding of Front Desk operation  in a 4 or 5 star hotel. Availability to work flexible hours across a 7 day operation is essential.  This 'hands-on' role involves enforcing company standards and policies and high levels of customer service. You will bring with you strong interpersonal skills and excellent command of written and spoken English is required.  


In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself.  So what's your passion?  Please get in touch by applying online and tell us how you could bring your individual skills to IHG.

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