Waiter / Waitress
Full job details
A Waiter/ess is responsible forserving guests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience while having extensive knowledge of menuofferings.
What will it be like to work for this Hilton Worldwide Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.
What will I be doing?
As a Waiter/ess, you are responsiblefor serving guests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Waiter/ess will also be required tohave extensive knowledge of menu offerings. Specifically, you will beresponsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Waiter/ess serving Hilton brandsis always working on behalf of our Guests and working with other Team Members.To successfully fill this role, you should maintain the attitude, behaviours,skills, and values that follow:
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in thisposition for you to demonstrate the following capabilities and distinctions:
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Go Hilton program, which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.
Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations