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Club InterContinental Supervisor - Front Office - InterContinental Hotel Dubai Festival City

Dubai

Full job details

Recruiter
InterContinental Hotels & Resorts - Middle East & Africa
Posted
17/11/2016
Ref
DUB004078
Location
Dubai
Job Type
Front Office
Sector
Hotel
Job Level
Non-Management
 

Do you see yourself as a Club InterContinental Supervisor?
 



What's your passion? Whether you're into scuba
diving, golf or dancing the tango, at IHG we're interested in you. We love
people who apply the same amount of passion and precision to their jobs as they
do to their hobbies - people who put our guests at the heart of everything
they do. And we're looking for more people like this to join our friendly and
professional team.



 



The InterContinental Hotels Group (IHG) properties
in Dubai Festival City consist of three hotel brands and a golf course. These
include the luxury brand InterContinental, the superior upscale Crowne Plaza,
the lavish long-stay InterContinental Residence Suites and the 18 hole
championship Al Badia Golf Club.  In addition to over 1000 bedrooms, the
four properties boast a selection of high quality restaurants and bars, an
impressive 3,800 square meter Event Centre across two levels, the luxurious Spa
InterContinental, state-of -the-art gymnasium facilities, and swimming pool
facilities. 



 



We are looking for confident, sophisticated and
internationally-minded people to join over 1200 colleagues who are committed to
maintaining the highest standards of luxury, quality and service which define
our company.  We value the passion and enthusiasm of our colleagues, and
encourage you to share your passion when you work with us.



 



At the moment we're looking for a Club InterContinental Supervisor to join our energetic,
enthusiastic and passionate Club Lounge/Front Office team at InterContinental Hotel Dubai
Festival City
.



 



Under the direction of the Club InterContinental
Manager and Director of Front Office, with full support / synergy and alignment
with direct reports of Club InterContinental Attendants, the Club InterContinental Supervisor
is responsible for managing the Club Intercontinental team and perform shifts
as required based on business demands, making sure that the arrival and farewell experience of our guests is smooth and efficient.



 



Overseeing the daily operation through set
processes, ensure that proactive action is taken to ensure the needs of all
guests are met and that additional measures are taken to create lasting
experiences.  Assist the Club
InterContinental Manager to drive high standards, Quality and employee
engagement.  The scope includes
maximizing revenue and profitability, managing costs and productivity. You will also contribute to create and present a pleasant, calm and elegant environment for guests visiting the Club InterContinental Lounge. You will lead by example by showing passion to provide great service and create memorable experiences to every guest. 





Qualifications:



 



We are looking for a candidate with minimum
of 2 years experience in Front Office as a Supervisor from a five-star luxury hotel. Experience as a Supervisor in a Club Lounge is preffered but not required. A graduate of bachelor’s degree or associate
degree in hospitality related field with the ability to lead the team and
implement set processes.



 



Excellent English communications skills are
required in both written and oral. Comprehension in the Arabic language is an advantage.   The
candidate should possess good organizational skills and has the ability to
demonstrate working knowledge in Microsoft applications, Opera and Micros.  We are looking for a proactive and
independent driven employee with the ability to motivate and demonstrate good
team work.



 



In return, we'll give you a competitive benefits
package including salary, insurance and the opportunity to progress your career
with IHG.  You'll have the chance to work with a great team of
people.  Most importantly, we'll give you Room to be yourself. 



 



So what's your passion? Please apply on-line and
tell us how you can bring your individual skills to IHG. 



 



To find out more about us or any other jobs with
IHG please look at www.ihg.com/careers



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