Conference and Events Executive - Jumeirah Messilah Beach Hotel & Spa, Kuwait
Full job details
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa, USA and the Middle East.
Jumeirah Messilah Beach Hotel & Spa is a luxurious beachfront property that features 317 rooms and suites, 80 serviced apartments and 12 villas. Guests of the hotel also have access to 8 distinguished restaurants and lounges, a Talise Spa, 200 meter private beach, swimming pool and children's play area, in addition to extensive conference and banqueting facilities.About the Role
An exciting opportunity has arisen in the Conference and Events department for a highly motivated and hard working individual. To handles all incoming groups and event inquiries. Effectively leads the customer through the sales process to the point of a signed contract or offer. Communicate details and specifics of group or event to the Conference and Events services team. Ensuring thorough and detailed handover of file to Event Management Team
Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products
Answers all incoming group and event inquiries / opportunities
Qualifies each business opportunity.
Determines availability of space and rates according to yield management principles and knowledge of business pace
Presents benefits of the hotel to the client.
Enlarging client’s needs to further improvement revenue yields.
Conduct comprehensive and customized site inspections with the event management/conference servicing team.
Develop and send out concise and accurate contracts.
Proper hand over of event to event management/conference servicing.
To meet measurable targets and revenue goals (individual and team).
Have excellent product knowledge of function space, audio-visual equipment, capacities, guest room inventory, room rates and menus.
Be accountable for all targets and goals set for area of responsibility.
Abide by hotel’s grooming standards to project the luxury image of the brand.
Ensure balance between Opera & Delphi is accurate.
Shoulder in & shoulder out date is clearly communicated with the customers to ensure the correct blocking on opera.
Skills and Attributes
- Excellent communication, interpersonal relationships, and time management skills
- Ability to work in a fast-paced environment
- Strong and outgoing personality and good negotiation skills
- Strong team player
- Confident, friendly and approachable manner
- Must be articulate and attention to details
- Experience with data analysis and interpretation
- Arabic speaking is an advantage