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Hostess

Abu Dhabi, UAE

Full job details

Recruiter
Kempinski - Emirates Palace
Posted
16/11/2016
Ref
Location
Abu Dhabi, UAE
Job Type
Food & Beverage, Food & Beverage Waiter
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

MAIN RESPONSIBILITIES:

  • During opening procedure ensure that the table top set up flowers, candles, lamps and tent cards is set according to the restaurant requirements.
  • Ensure that all table top items are clean and in good repair.
  • Arrange restaurant seating plan in line with reservation book and Restaurant Manager requirements.
  • Greet the guest in a friendly and courteous manner according to the standards of Emirates Palace.
  • Seat the guest according to the standards of Emirates Palace.
  • Assist with service as required by the Restaurant Manager.
  • Handle all telephone bookings and enquiries in accordance to the standards of Emirates Palace.
  • Ensure that the Restaurant Manager and Assistant Restaurant Manager are kept informed of all guest comments and complaints.
  • During closing procedure ensure that all table top items are collected and cleaned as per the standards set by Emirates Palace.
  • To be present in the restaurant during service hours.
  • Ensure that all menus, drinks lists and guest collateral items are kept clean and undamaged according to the standards set by Emirates Palace.
  • Assist Restaurant Manager in maintaining all guest history records.
  • Attend communication meeting, briefings and training sessions as required by the Restaurant Manager, Training Manager and Food and Beverage Manager.
  • Answer the telephone call’s & e-mail, accordingly as per requirement.
  • To keep uniform neat and clean and ensure personal grooming and hygiene is in line with standards set by Emirates Palace.
  • Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.

COMPETENCIES:

  • Minimum 1 year experience in similar position with a 5 star hotel
  • Ability to work and communicate effectively with people of all cultures.
  • Excellent communication skills.
  • Fluent in English
  • Knowledge of Arabic, Chinese, German is an advantage