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Sales Manager - Leisure (European)

Abu Dhabi (UAE)

Full job details

Kempinski - Emirates Palace
Abu Dhabi (UAE)
Job Type
Sales & Marketing, Sales Manager
Job Level

Job Description



The incumbent in the position is responsible for managing the Worldwide Travel & Trade market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade segment and consistent with the brand image as outlined in the Business Plan.


  • Correct image and representation of the Hotel in global operator
  • Brochure consistent with Sales & Marketing Business plan strategy.
  • Continuous improvement of the product geographic range and the image   of the hotel.
  • Client and guest oriented approach to acquire and retain satisfied customers / guests and increase repeat and referral opportunities.
  • Development of tariff and contracting.
  • Reporting and Monitoring the results of sales targets weekly
  • Knowledgeable about the facilities of the hotel and Kempinski International product leisure range
  • Efficient usage of Opera - Sales & Catering database
  • To provide continuous support and feedback to ADOSM to enhance and develop operational services and facilities to ensure EP reflects and exceeds Travel Trade client expectations.
  • To provide consistent competition feedback to ensure accurate forecasting for minimum 12 weeks.
  • To represent Emirates Palace at the International Trade Shows and Events and to fully comply with POC, during and post event S.O.P.s for administration, expenses and business.
  • Follow-up leads provided by Global Sales Offices.
  • Research and present lost business reports at the weekly Sales Meetings.
  • Attend various trade shows, functions as when required.
  • Adhere to SOP of Roadshows, Trade fair in preparation of pre-show report and business plan, thereafter submitting potential and call reports to DOSM.



  • Higher College Education, and/or Diploma in Business Administration, specialized in Marketing, and/or University Degree  / Bachelors Degree.
  • Minimum 3 years experience in a Sales position from an international 5 star deluxe hotel.
  • Basic Computer Programs-Word, Excel, Power Point
  • Communication Skills
  • Fluency in English, German would be an added value