Full job details
Welcome to our vibrant new world
Media One Hotel is a refreshing dose of different. Whether its work or play, the hotel is buzzing with ultra trendy food & beverage outlets, state-of-the-art conference facilities and sleek and stylish rooms. A world away from being ordinary
Are you creative, fun loving, cool to work with, quick on your feet, have a great sense of humor, love music, night life and trendy new concepts?
We are looking for Lobby Ambassador who will be responsible for his/her duties in accordance with the policies and guidelines of the hotel.
The right candidate should have the following:
Demonstrates that all Guest Relations Standards of Service & Operational Procedures are performed in all interactions.
Provides a warm welcome and assists guests’ according to Media One Hotel Standards.
Displaying a professional image and positive guest service attitude at all times.
Remains observant and responds to each guest who approaches the Hotel entrance and guest relations desk.
Is an ambassador of Media One Hotel by providing an excellent first impression.
Maintains a perpetual presence on the Lobby and Guest relations desk throughout the hours of the shift.
Greets all guests courteously, using the guest’s name whenever possible.
Ensure all guests are escorted to their room/suite/Gold lounge and full hotel tour is conducted.
Ability to work on your own and as part of a team
Minimize 2 years experience in the same field
Relevant experience in the hospitality sector, service industry will be given preference