Crowne Plaza Resort Salalah - Revenue Manager


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Sales & Marketing
Job Level

Do you see yourself as Revenue Manager?


What's your passion? Whether you're into tennis, shopping or
karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the
same amount of care and  passion to their jobs as they do their hobbies -
people who put our guests at the heart of everything they do. And we're looking
for more people like this to join our friendly and professional team.


Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on
a long stretch of pristine sandy beach. the resort enjoys an ideal location for
Business, Meetings & Events and leisure Traveler's. Recline on a
well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza
Resort Salalah.
Receive a warm welcome from friendly Omani staff as you cross 42 acres of lush,
landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort
Salalah. We'll show you to your room or suite, or point you towards our 3
interconnecting pools, tennis and squash courts or par-3 garden golf
A courtesy shuttle bus whisks you from Salalah International Airport to Crowne
Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy
access to the centre of Salalah, just 10 minutes' drive away. Lush hotel
gardens lead to the gentle turquoise waters, lapping against beach.
Locals are drawn to our night-time attractions, from sumptuous themed buffets
on the white sand at Dolphin Beach Restaurant to Arabic singers and disco nights
at Al-Luban nightclub. Al-Khareef Pub, with its rich wood and stained glass, is
a homely space serving draught beers and nightly live entertainment. Dine al
fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the
Pool Bar.


Job role:


As Revenue
Manager, you are responsible to, under the guidance and direction of the
General Manager, within the limits of established Crowne Plaza Hotels and local
policies and procedures, ensures optimizing hotel performance in the market
place through tactical and strategic approaches.  Maximizing hotel
revenues and leading in decision making across all revenue generating
departments of the Hotel including to Rooms, Conference and Events, Food &
Beverage.  Monitor competitor pricing for all revenue generating
departments, understands the dynamic of the local market and the demand
generators and recommends appropriate actions to the Revenue Room Taskforce in
relation to the hotels pricing and market mix strategy.  Champion all special projects relating to
market research and operational optimization (resource planning, costing, Key
Performance Indicators, Guardian of IBP – ensure compliance with all the IBP
Rules and standard processes, Provide input to the annual budget process on all
revenue aspects of the business, understand the composition of hotel
profitability and uses this to evaluate different types of business so as to
provide input to future rate setting and negotiation.  Manage use of revenue systems on a daily
basis.  This includes the responsibility
of any manipulation of the yield hurdle points and daily inventory balancing
where appropriate.  Promoting the desired
work culture around the five core values of Trust, Integrity, Respect, One Team
and Service of the InterContinental Hotels Group.

 You will actively guide
and direct the department to ensure consistency of brand standards and a high
level of performance and service delivery. 
Also as the Revenue Manager, you will be responsible for managing and
motivating your team.  You will be required to ensure that all staff
within your department are adequately trained and developed in line with
company policy.  You will also be responsible for the recruitment and
selection of your team and for managing any employee relations issues with the
support of the Human Resources Department.

In return we'll give you a competitive
financial and benefits package. Hotel discounts worldwide are available as
well as access to a wide variety of discount schemes and the chance to work
with a great team of people. Most importantly, we'll give you the room to be


So what's your passion? Please get in
touch and tell us how you could bring your individual skills to IHG.

Preferred candidate should be a college/ university degree
graduate with a minimum of four years experienced in Revenue/Front Office  department in an international five star
hotel with preferable previous experiences in the Middle East;

Ability to run the Revenue Department with a team and maintain
the compliance with the IHG standards

Knowledge of word processing, Microsoft excel, spreadsheets, and
other related revenue computer software


Ultimately, you will be able to demonstrate excellent written
and verbal communication in English.   You will be a self-starter,
hands-on leader and you will be able to demonstrate understanding of the
business and link the business environment to IHG commitments; have a high
level of drive for results and ability to lead and motivate team members to
achieve the results; will be adaptable and flexible with the ability to build
relationships in a multi-cultural environment and gain trust and support of
team members and senior managers.  You will have exceptional planning,
organizing and delegating skills with attention to detail.  You will have
the ability to exhibit strong decision making skills to deliver brand service
standards resulting in highest guest satisfaction.  You will possess a
high level of integrity to lead by example and gain respect of peers and


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