Housekeeping Supervisor- Ramada Plaza Jumeirah Beach

6 days left

Location
United Arab Emirates (AE)
Salary
Competitive Salary & Benefits
Posted
14 Nov 2016
Closes
12 Dec 2016
Ref
HKS1614968
Job Type
Housekeeping
Sector
Hotel
Job Level
Non-Management

Housekeeping Supervisor – Ramada Plaza Jumeirah Beach, UAE

At Ramada Plaza Jumeirah Beach we are committed to creating caring experience – every person, every time.  Our Associates have the opportunity to explore both personal and professional development opportunities throughout their careers.

Our Company

Wyndham Hotel Group is the world’s largest hotel company based on number of hotels. As both a leading hotel brand franchisor and hotel management services provider, the company’s global portfolio consists of nearly 8,000 properties and approximately 679,100 rooms in 73 countries.

Our Brand

Ramada Plaza Jumeirah Beach, Dubai

Ramada Plaza Jumeirah Beach, a 4-star hotel with views of the neighboring Dubai Marina and Palm Jumeirah, minutes from the vibrant culture and shopping of "The Walk" at JBR, Dubai Marina Yacht Club. Our deluxe hotel with 360 rooms has stylish studios feature a balcony to take in the view while our two - four bedrooms apartments and suites host separate living areas and kitchen. Executive Studios are also available, with complimentary breakfast, welcome drinks, secretarial services, and Happy Hours.

Job Description

The housekeeping supervisor is responsible for helping the executive housekeeper ensuring the operation of the housekeeping and laundry department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

  • Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

  • Act on behalf of the Executive Housekeeper or Assistant Executive Housekeeper if necessary.

  • Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.

  • In the absence of the Executive Housekeeper or Assistant Executive Housekeeper, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.

  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.

  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.

  • Maintain key control.

  • Handle items for "Lost and Found" according to the standards.

  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.

  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.

  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.

  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.

  • Initiate work orders for repairs and maintenance and forward to Engineering.  Follow through on each work order until completed.

  • Assist with training of Housekeeping staff.

  • Ensure completion of cleaning projects on a biannual basis.

  • Ensure overall guest satisfaction.

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.