Bellman (Chinese Speaking) - Crowne Plaza Abu Dhabi

Abu Dhabi

Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Abu Dhabi
Job Type
Front Office, Concierge
Job Level

At Crowne Plaza® Hotels &
our goal is to make business travel work. That’s where you come
in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more
than just a job title.


At Crowne
Plaza we look for people who are dynamic, confident and ambitious; people who
excel in their role and help our guests succeed too.


Join us as a Bellman in Crowne Plaza Abu Dhabi. You’ll have ambition, talent and obviously, some key skills. Because,
for this vital role, we’re looking for someone who can be an expert at what you
do; by acting and looking the part and adapting your style to match your
guests’ pace in all you do. Making it happen by being perceptive to your
guests’ needs; by taking ownership for getting things done and working
seamlessly with others to help guests be successful. 


The Crowne Plaza® Abu
Dhabi hotel is located on Hamdan Bin Mohammed Street, at the center of Abu
Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an
hour from Abu Dhabi International Airport. Grand shopping complexes including
the World Trade Center Mall and Marina Mall are minutes away. The spectacular
curve of the Corniche is even closer, with parks and beaches stretching along
the waterfront. Award-winning restaurants and bars, world-class service,
comfort and convenience in downtown Abu Dhabi and a foodie destination not to
be missed. The Crowne Plaza® Abu Dhabi hotel makes the perfect base for
visiting and doing business in this dazzling 21st-century metropolis.


Duties and


·     To assist guest with their luggage on arrival and departure as well as
handling mail and information.

·        To see that luggage of both arriving and departing guest are handled

·     When rooming the guest, call guest by name, explain the hotel facilities
and offer a room orientation.

·        Storing guest luggage as and when required according to the hotel

·        Lobby area is kept clean and tidy at all times.

·        To be fully familiar with all hotel facilities.

·     Cheerfully carries out request from receptionist, such as room changes
and other guest requests.

·        Reporting on any unusual situations or mechanical defects to supervisor.

·        To ensure key cards are collected as much as possible on guest

·        Receptionist to be tactfully informed of guest with scanty luggage.

·        Book transportation
when requested by guests.

High School diploma /Secondary qualification or equivalent. One year guest
service experience strongly preferred. Some college/university preferred. Must
speak fluent English & Chinese. Be passionate about people and service. Strong
communication skills essential when interacting with guests and employees.


In return for your hard work, you can look forward to a highly
competitive salary and benefits package. What’s more, because your career will
be as unique as you are, we’ll give you all the tailored
support you need to make a great start, be involved and grow.


And because the Crowne Plaza Hotels & Resorts brand belongs to
the IHG® family of brands, you’ll also benefit from all of the
opportunities that come from being part of a successful, global hospitality
company with over 4800 hotels in over 100 countries around the world.


So whoever you are, whatever you love doing,
bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room
to be yourself. Find out more about joining us today by going to

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