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Spa Therapist (Female) - CIBTAC/ CIDESCO certificate

Abu Dhabi, UAE

Full job details

Recruiter
Kempinski - Emirates Palace
Posted
08/11/2016
Ref
Location
Abu Dhabi, UAE
Job Type
Leisure, Spa Therapist
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

MAIN RESPONSIBILITIES

  • To create the first positive impression to the guest by greeting them in a warm welcoming manner by name addressed.
  • To contribute the high level of service in accordance with the Hotel’s standard as prescribed in standards operation manual.
  • To perform quality massage therapies and body treatment prescribed in standards training manual.
  • To ensure all equipment associated with service function at all time.
  • To be able to answer all questions related to service and identify to benefit or advantage of treatments required to the guests.
  • To participated in a new training and refreshing program as required.
  • To up date the therapist log book.
  • To complete all assignments stated by deadlines with the Assistant Spa Manager, Spa Director or Supervisors guidelines.
  • To respond to the change as indicated by hotel.
  • To have a complete understanding of adhere to the hotel’s policy and procedures.
  • To have a complete understanding of and adhere to the hotel’s policy and procedures.
  • To report for duty punctually and wear the correct uniform with the name badge at all time.
  • To carry out the other duties as assigned by the management team.
  • To establish good relationship and rapport with the guests and colleagues.
  • To ensure the cleanliness and hygiene in work areas.
  • Able to work outside in warm temperatures, as she is required to perform massages in the Cabana on the beach.

COMPETENCIES:

  • Certificate on Spa Therapy from a recognised institute
  • Minimum 1 year experience in similar position in 5* hotel chain
  • Ability to work and communicate in a multinational environment
  • Ability to handle client enquiries, consultations and sales of services and products.