Guest Relations Officer-Fluent Russian / German Speaker
Full job details
Job Summary: The Guest Relations Officer is responsible to maintain good relationships with guests and colleagues and assists Concierge and Reception during busy hours, ensuring that service standards are adhered to. The Resort Relations Hostess is both – the face of the hotel and the link between the Front Desk and back of the house, able to achieve guest satisfaction by showing a “can-do” attitude and by exceeding their expectations.
•Should speak fluent Russian / German language.
•Duties will include Check In and Check Out, Butler Service
.• Should have good communication skills, listening skills, multitasking skills.