Sales Executive - Crowne Plaza Doha - The Business Park


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Sales & Marketing, Sales Executive
Job Level

Job Overview

Participates in sales activities and events
and assists Sales Manager in successful achievement of budget in forecasted
room revenues in accommodation and other revenue generation areas.

At Crowne
®, we want our guests to
feel able to do their best, achieve their goals and be recognized for their
success.  To help them, we need you to
stay One Step Ahead and:

  • Create Confidence – by being an
    expert at what you do; by acting and looking the part and adapting your
    style to match your guests’ pace in all you do.
  • Encourages Success – by supporting and
    respecting your guests and their goals; by recognizing them and making
    them feel valued and important and offering thoughtful choices to help
    them feel restored and balanced.
  • Make It Happen
    by being perceptive to your guests’ needs; by taking ownership for getting
    things done and working seamlessly with others to help guests be successful.
  • Duties and Responsibilities

    1.     With Sales Manager
    plan sales strategy and implement tactics to achieve budget

    2.     Sell all facets of
    the hotel and cross sell other InterContinental Hotels Group properties

    3.     Establish new
    business and maintain existing business accounts through the preparation and
    execution of action plans

    4.     Convert sales leads

    5.     Handle accounts/prospects
    jointly with senior positions

    6.     Solicit and close
    business according to established parameters

    7.     Conduct
    familiarizations and site inspections

    8.     Maintain a regular
    sales call pattern

    9.     Monitor competitive
    set and communicate tactical changes to Manager

    10.  Attend regular

    11.  Entertain prospects
    and existing key accounts with the view to sustain business and generate
    further sales

    12.  Report as required
    on sales activities and successes

    13.  Participate in
    conducting client interviews

    14.  Maintain regular
    contract with the IHG regional network of hotels and reservation centre

    15.  Monitor competitor

    16.  Build profile in
    market place

    17.  Assist Sales
    Manager with collateral distribution and direct mail campaigns

    18.  Develop and
    maintain contact with business generators, meeting and convention planners,
    visitors/Convention Bureau travel agents, tour operators, airlines, corporate
    accounts, Government Departments and other producers closely allied to Hotel

    19.  Work in line with business requirements


    1.     Comply with Hotel Rules and Regulations and
    provisions contained in the Employment Handbook 

    2.     Comply with Company Grooming Standards at all
    times to portray a professional image of self and the hotel.

    3.     Comply with Time and Attendance Policies set
    by the hotel.

    4.     Actively participate in training and
    development programs and maximize opportunities for self-development

    5.     Demonstrate understanding and awareness of
    all policies and procedures relating to Health, Hygiene and Fire Life Safety

    6.     Familiarize yourself with emergency and
    evacuation procedures

    7.     Ensure all security incidents, accidents and
    near misses are always logged in a timely manner and brought to the attention
    of the Line Manager

    8.     Comply with the Company’s Corporate Code of

    9.     Familiarize self with the company values
    (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to
    be Yourself) and ways of working (IHG Wheel).

    10.  Perform all tasks as directed by the Manager
    in pursuit of the achievement of business goals


    The above is designed to help you in the understanding
    of the role and is not intended to be a definite list of your duties, as
    flexibility in meeting company and guest needs is required by all employees

    I confirm that I have read and agreed to follow this
    job description explaining the main duties of my job.


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