Housing Manager

Expiring today

Sofitel Jeddah Corniche
Jeddah (SA)
05 Nov 2016
03 Dec 2016
Job Level


Typical activities include:

  • ensuring that accommodation is clean, well maintained and attractively presented;
  • controlling a budget, managing stock levels and ordering supplies;
  • liaising with reception services to coordinate the allocation of accommodation;
  • liaising with other departments within the organisation, e.g. catering or conferences;
  • planning staff rotas and covering duty roster slots;
  • arranging repairs and maintenance of rooms and reception areas;
  • inspecting the accommodation to ensure that hygiene and health and safety regulations are met;
  • recruiting and supervising teams of room attendants;
  • training staff to ensure that the organisation’s high standards are maintained;
  • Arranging laundry and linen supplies.


Accommodation managers may be involved in some practical or hands-on work, but their role is mainly supervisory, with people management constituting a significant proportion of their role. Increasingly, they are required to manage staff employed by contractors, as opposed to in-house teams, and therefore need to be able to handle rapid staff turnover and ensure all new staff are fully conversant with policies and procedures.



Candidates will need to show evidence of the following:

  • a hands-on management style and a willingness to undertake practical work when required;
  • strong communication skills;
  • the ability to motivate staff, delegate tasks and work as part of a wider team;
  • IT skills and familiarity with databases and spreadsheets for data analysis;
  • financial planning and budget management skills;
  • the ability to remain diplomatic and pleasant, think on your feet and remain calm in a crisis;
  • good customer relations skills, a sense of humour and plenty of energy and stamina;
  • the ability to develop strong working relationships with other departments;
  • a good understanding of the industry or sector you are working in;
  • a knowledge of relevant policies and procedures relevant to the role, such as contract, housing or employment law, health and safety, cleanliness practices and waste management;
  • flexibility and adaptability with good organisational skills;
  • ability to work under pressure and to solve problems;
  • supervisory or leadership skills.