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ROOM ATTENDANT - Crowne Plaza Kuwait

Kuwait City

Full job details

Recruiter
Crowne Plaza Hotels & Resorts - Middle East & Africa
Posted
02/11/2016
Ref
KUW001292
Location
Kuwait City
Job Type
Housekeeping, Housekeeping Attendant
Sector
Hotel
Job Level
Non-Management
 
What is your passion? Whether you're into tennis, cooking, shopping, at IHG we're interested in YOU!  We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people that help us create great hotels guests love.
 

Under the general direction of the housekeeping Supervisor and Manager, and within the limits of established InterContinental Hotels & Resorts and hotel?s policies and procedures, provides a consistent room and bathroom product and service, and adjacent areas that meets the hotel?s standards for cleanliness and presentation.  Plays the leading role in promoting the desired work culture around ?Our Winning Ways?.




KEY RESPONSIBILITIES:




·         Liaises with members of the Accounting Team to determine appropriate inventories and regular stock takes


·         Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures


·         Meets with superior and takes on daily assigned tasks


·         Reports and submits lost and found articles to superior immediately



·         Report guest complaints to superior immediately


·          Replenishes guest supplies


·    Ensures guest services specified by superiors and guests requests are promptly and courteously met



·         Creates and maintains floral arrangements


·         Liaise with the Front Office Team to ensure accurate and clean rooms / areas as requested


·         Liaise with the Room Service Team to coordinate satisfaction of guests as required


·         Liaise with the Engineering Team to schedule preventive maintenance and repairs


·         Reports damage or malfunction in hotel rooms to superior


·         Maintains equipment in proper state of cleanliness and repair


·         Maintains a section room report


·         Maintains a daily room checklist



·         Carry out valet services when required including delivery of linen or processing laundry orders



Qualifications;




·     Preferably with a University/Hotel Management degree


·     At least two years in Hotel & Restaurants capacity


·     Excellent English skill, both oral and written



·     Presentable and a team player



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