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Waiter / Waitress

United Arab Emirates (AE)
Very good

Full job details

Recruiter
Kempinski - Hotel Ajman
Posted
02/11/2016
Ref
Waiter
Location
United Arab Emirates (AE)
Job Type
Food & Beverage, Food & Beverage Waiter
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

SCOPE:

The Waiter/Waitress is responsible for serving food and beverage to guests during an assigned shift in a courteous, professional manner according to proper service standards as set by Kempinski.

KEY PERSONAL ATTRIBUTES :

  • Positive, cheerful and committed individual who is keen to make a real difference.
  • We need those who live with a passion to serve others wholeheartedly.

MAIN RESPONSIBILITIES:

  • Accurately records, pre-checks and picks-up all food and beverage orders.
  • Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
  • Sets tables as per Outlet standards prior to guests’ arrival.
  • Up-sell or promote all specials advertised in the outlet as well promoting slow moving items. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • knowledgeable of all ingredients and prices of the food and beverage listed on the menu.
  • Acquires a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
  • Ability to rotate throughout each of the food & beverage outlets         

COMPETENCIES

  • Minimum of 1 year experience as a Waiter/Waitress in a similar environment. 
  • Good knowledge of wine, beverage, cocktail is an advantage
  • Strong communication skills, enthusiastic and flexible
  • Flexibility to work longer hours as per business demand
  • Knowledge of cashier operations (MICROS) (not critically essential)
  • Knowledge of hotel business operations

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