Restaurant General Manager needed in Jeddah - Saudi Arabia

Jeddah (SA)
02 Nov 2016
30 Nov 2016
Khayal Doner
Job Level

Main Responsibilities: 

  • Quality, Service, Cleanliness
  • Profitability
  • R&M (repair and maintenance) of whole unit
  • P&L management by day, week and month
  • Very advanced leadership skills:
  • Independent decision making, etc.
  • Teaching, training, motivating, inspiring, disciplining, follow-through
  • Oversees and directs unit and all staff. Successfully manages a staff of 20 or more employees.
  • Oversees the interviewing, hiring, training, scheduling and disciplining of staff, and recommends and follows through with proper documentation. Ensures employee discipline is fair and timely.
  • Ensures company standards are being met by all employees.
  • Monitors all related employee files, including transferring all proper documentation to accounting/book keeping department.
  • Promotes positive customer relations and handles compliments, complaints and suggestions according to policy standards.
  • Handles and follows through on any and all food illness complaints via prompt communication with unit partners, and hospitals, clinic or government department.
  • Ensures food products and presentations meet or exceed minimum standards.
  • Visits tables and build relationships with guests.
  • Initiates and implements local store marketing activities.
  • Ensures Unit FFE are all functioning at or above performance levels, with a working knowledge of minor refrigeration, electrical, mechanical devices in operating unit. Must act and react in Prevention and Maintenance Protocol.
  • Manages personnel, staffing, scheduling, and training within labor budget.
  • Keeps abreast of all special and upcoming events and staffing accordingly.
  • Holds regularly scheduled meeting with assistant manager, supervisor, chef, and general staff.
  • Actively seeks and acts upon employee input. Promotes positive working relations with all levels of staff.
  • Actively pursues new industry trends and ideas and makes recommendations for implementation.
  • Performs other job related duties as needed or assigned.
  • Possesses full working knowledge of COGS percentages, pricing and sales analysis.  Must meet or exceed minimum Century Burger franchise requirements.
  • Ability to work with and maintain confidential information and maintain such standards, trademark and intellectual property and require the strictest of confidentiality with vendors and contractors.
  • Working knowledge of proprietary methods of product production.
  • Ability to handle large sums of money accurately.
  • Must maintain a valid Driver’s License, health card and visa (if required).
  • Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
  • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system.