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Sales and Marketing Administrative Assistant

United Arab Emirates - Dubai

Full job details

Marriott International - Middle East and Africa
United Arab Emirates - Dubai
Job Type
Sales & Marketing
Job Level
Description   Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.   The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.   Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.   The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.  

    JOB SUMMARY  Responsible for providing administrative and research support to the Director of Sales as well as proactively researching sales leads to achieve an agreed number of appointments for the on property Sales Team and managing a portfolio of telesales accounts to an agreed target. Responsible for ecommerce administration for the hotels to include the full maintenance of HWS to audit standard, epic as required, reporting of results through ECM1 reports to support the Cluster eCommerce Manager for Dubai in administrative functions.  Identifies new business leads in conference, group and transient markets and researches these for the on property team as required. Assists in, hotel marketing promotions direct mailings, the planning and undertaking of hospitality events, tradeshows, sales trips and familiarisation events. Responsible for the handling phone inquiries for Sales and managing flow through of relevant inquiries to the Property sales team.   CANDIDATE PROFILE Experience
  • Previous experience working in a sales and administrative role

    Skills and Knowledge
  • An understanding of sales processes; can effectively make research calls to new and existing clients and secure       appointments for the cluster sales team
  • B fully aware of and adhere to Hotel policies on processing of entry visas
  • Be fully competent on the approach of program for visa application
  • Possesses excellent telephone skills
  • An understanding of contractual agreements and legal implications.
  • Strong communication skills (verbal, listening, writing)
  • Strong organization skills
  • Ability to solve problems
  • Demonstrates high level of interpersonal skills
  • Excellent IT literacy including Microsoft Office, excel, PowerPoint, Internet
  • Excellent customer relations skills
  • Ability to develop and maintain relationships e.g., associates, customers, vendors
  • Ability to work collaboratively with other hotel departments to provide exceptional customer service     
  • Ability to understand, execute and support Marriott Customer Service Standards and Marriott Brand Standards

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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