Sales Manager Corporate - Crowne Plaza Dubai-Deira
Full job details
Hotels Group, we own, operate and franchise more than 3500 hotels, offering
close to half a million guest rooms in nearly 100 countries. By bringing
your expertise and passion to any one of our brands, you will help us achieve our
vision : to be the most preferred, admired and successful hotel company the
As Sales Manager - Corporate, you will be responsible in developing and maintaining contact with business generators, meeting and convention planners, visitors/convention
bureau, travel agents, tour operators, airlines, corporate accounts, Government
Departments and other producers closely allied to Hotel business, Builds
profile within local market place through attendance at various events and
local market place.
for department within the financial parameters set down by the hotel
costs of the department
with company guidelines
orientation programmes for new staff
comprehensive, current and guest focused set of departmental standards and
procedures and oversee their implementation
needs analysis of your departmental staff is carried out and training
programmes are designed and implemented to meet needs
developing your direct reports and identify high potentials
records for all direct reports and ensure they do the same for their staff
and formal performance appraisal in line with company guidelines
and discipline staff, providing constructive feedback to enhance performance
requests after considering peaks and troughs in the business
communicate with staff to maintain positive relationships
promptly fulfilling Guests requests
level of knowledge which affects the Guest experience
resolve guest complaints
service attributes to all internal customers
that reduce the effectiveness of marketing activities and overall hotel sales
performance and work with appropriate department on solutions.
reputation of the hotel and the brand in the local community.
leaders, officials, and representatives of local community groups within the
city to ensure constant high profile exposure for the hotel.
assigned. May also serve as manager on Duty.
Monitors competitors activities and assists in
marketing intelligence ,Refers sales leads to appropriate personnel within the
InterContinental Hotels Group, Sells to new, existing and prospective customers
considering goals set forth in the sales strategy, negotiating optimum rate for
the benefit of the business, Services existing business through management of
account bases, Sell all facets of the hotel, Manage the corporate head office
and the preferred hotel history for that company, Develop and maintain a
regular pattern of sales calls, meeting with principals of target market ,
Provides direction on, and conducts market research and analysis, Conduct
client interviews, Entertain clients, Plan and conduct familiarization tours
and site inspections
Do you have what it
takes to be a leader in the world's most global hotel company?
If so, make it happen
and apply now for a career with InterContinental Hotels Group, where a world of
personal and professional opportunities exist.
degree/ higher education qualification, four or more years of experience in
hospitality sales setting with direct supervisory experience over sales team.
Strong knowledge of Middle East market and business trend.
Skills and Knowledge
Strong Communication skills (verbal, listening, writing)
Pro-active and reliable
Able to work alone and within a team