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Telephone Operator

United Arab Emirates - Abu Dhabi

Full job details

Recruiter
Millennium & Copthorne - MILLENNIUM CORNICHE ABU DHABI
Posted
17/10/2016
Ref
160000BV
Location
United Arab Emirates - Abu Dhabi
Job Type
Front Office, Receptionist
Sector
Hotel
Job Level
Non-Management
 
Telephone Operator   -   ( 160000BV ) Description  

Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.

 

We have an Ambition to operate 100 preferred hotels by year 2020.

 

Hotel Information

5-star luxury at the heart of the Central Business District. Situated along the stunning Corniche stretch, our hotel's 305 luxurious guest rooms offer breathtaking views of the Capital Garden and sparkling turquoise waters of the Arabian Gulf, Khalifa street in Abu Dhabi.

 

Key Job Responsibilities

As a Telephone Operator you are responsible to assist and willing to deliver extra ordinary service to our customers. whereby your role will include key responsibilities such as:


  • To ensure the highest standards in service and telephone techniques with efficiency and consistency.
  • To ensure a strong product knowledge of hotel services and facilities to provide an efficient service to hotel guests.
  • To have a complete operational knowledge of the hotel, including geographical layout, services provided and security.
  • To be knowledgeable about daily functions and activity in the hotel in order to deal e effectively with guest queries.

  Qualifications  
  • Minimum 1-year experience in a similar role in a 4 or 5-star hotel.
  • Excellent communication Skills, presentable and well groomed.

 

  Primary Location :   AE-AZ-Abu Dhabi Job :   Front Office Organization :   Millennium Corniche Hotel, Abu Dhabi Schedule :   Regular Shift :   Standard Employee Status :   Entry Level Job Type :   Full-time Job Level :   Day Job Travel :   No Job Posting :   Oct 12, 2016, 7:16:54 AM
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